Verification guide

Prepare for a smooth verification.

If someone requested your verification: the name on the request must match the name on the ID you use.

A little preparation helps you capture clear images, avoid unnecessary retries, and move through verification smoothly.

Adult preparing for identity verification with a smartphone and identity document
Before you begin

Have these basics ready.

Three simple things make the experience easier from the start.

Your identity document

Have a valid, supported government-issued ID ready. Keep the entire document visible and in focus.

A working camera

A smartphone is usually the easiest option. Make sure the camera works and clean the lens before you begin.

Good lighting

Face a bright, even light source. Avoid strong backlighting, deep shadows, and glare on your document.

During verification

Follow each on-screen step.

Take your time. A clear, focused capture now can save you from repeating a step later.

01

Position your document

Keep all four corners visible and move away from reflections, glare, or anything covering the document.

02

Keep your face visible

Remove anything that blocks your face unless the instructions on screen specifically tell you otherwise.

03

Follow the camera prompts

Use the live camera and complete the capture requested on screen. Follow each instruction in the order shown.

04

Wait for confirmation

Stay with the verification session until the current step finishes. If another action is needed, follow the new instruction before leaving.

Privacy reminder

Your identity check is yours to complete.

The person or business that requested verification receives the MaxVFY result—not a copy of your identity document through MaxVFY.

What happens next

Check your status in MaxVFY.

Once you finish the identity check, MaxVFY shows the result or tells you if another step is needed.

Verification complete

Return to MaxVFY to see your VERIFIED result and the date it was completed.

If you verified yourself and sharing is available, you can choose whether your verification link is available.

Another step is needed

Follow the instructions on your MaxVFY status page. You may be asked to repeat part of the identity check.

Complete only the step requested, then return to the status page for the updated result.

Pro tip: Waiting for a MaxVFY email? Check Spam or Junk before requesting another message.

Ready when you are

Ready to begin?

Have your ID, camera, and good lighting ready. MaxVFY will guide you through each step.

Need a quick overview? See How MaxVFY Works →